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Swipe Photo Cleaner

Welcome to the Swipe Photo Cleaner Support Center! Here you'll find guides, tips, and answers to common questions. If you can't find what you're looking for, feel free to contact us.

Need Help?

Our support team is here to assist you!

support@vishwenlabs.com

Getting Started

Step 1: Grant Photo Access

The app needs permission to access your photo library to help you organize and clean your photos. When prompted:

  1. Tap "Allow Access to All Photos" for full functionality
  2. Or select "Select Photos..." if you want to limit access
  3. You can change permissions later in your device Settings

Step 2: Understand the Interface

The app is organized into four main tabs:

  • Home: Overview, quick stats, and "On This Day" memories
  • Swipe: Main photo review interface (Tinder-style)
  • Review: See all organized photos (Keep/Maybe/Trash)
  • Explore: Additional features and settings

Step 3: Start Swiping

Navigate to the Swipe tab and start organizing:

  • Swipe Right: Keep this photo
  • Swipe Left: Move to trash (30-day recovery period)
  • Swipe Up: Maybe later (review again)
  • Tap: Undo last action
  • Long Press: View photo details and metadata

Core Features

Swipe Interface

Our intuitive swipe interface makes photo cleanup fast and fun:

  • Photos are organized by month for easier review
  • Progress is saved automatically - pick up where you left off
  • Quickly make decisions with simple gestures
  • Undo mistakes with a single tap
💡 Pro Tip: Adjust swipe sensitivity in Settings to match your preference. Higher sensitivity = smaller swipe distance needed.

Smart Clean (AI-Powered)

Use AI to automatically identify different types of photos:

  • Screenshots (Free): Find all screenshots in your library
  • Blurry Photos (Premium): Detect low-quality, out-of-focus images
  • Duplicates (Premium): Find similar and duplicate photos
  • WhatsApp Media (Premium): Identify photos from WhatsApp
  • Old Photos (Premium): Find photos older than a specified date

Free Tier Limit: Up to 100 photos analyzed with AI
Premium: Unlimited AI analysis

💡 Pro Tip: Adjust duplicate detection sensitivity in settings (0.3-0.7). Lower values = stricter matching, higher values = more lenient.

Bookmarks

Save your favorite photos for quick access:

  • Free: Up to 10 bookmarks
  • Premium: Unlimited bookmarks
  • Access bookmarked photos from the Explore tab
  • Long press any photo and select "Bookmark" to save

Review & Organize

The Review tab shows all your organized photos in three categories:

  • Keep: Photos you want to preserve
  • Maybe: Photos you're unsure about
  • Trash: Photos marked for deletion (30-day period)

In Review mode you can:

  • Select multiple photos for bulk actions
  • Move photos between categories
  • Permanently delete trash items
  • Restore accidentally deleted photos

Subscription & Billing

Premium Features

Unlock premium features with a subscription:

  • Unlimited AI analysis
  • All Smart Clean categories
  • Unlimited bookmarks
  • Premium themes
  • Extended statistics

How to Subscribe

  1. Tap the Premium badge anywhere in the app
  2. Choose Weekly or Annual subscription
  3. Confirm purchase through App Store/Play Store
  4. Premium features activate immediately

How to Restore Purchases

If you've subscribed on another device or reinstalled the app:

  1. Go to Settings
  2. Scroll to "Subscription" section
  3. Tap "Restore Purchases"
  4. Your premium status will be restored automatically

How to Cancel Subscription

For iOS (iPhone/iPad):

  1. Open the Settings app
  2. Tap your name at the top
  3. Tap "Subscriptions"
  4. Select "Swipe Photo Cleaner"
  5. Tap "Cancel Subscription"

For Android:

  1. Open the Google Play Store
  2. Tap Menu → Subscriptions
  3. Select "Swipe Photo Cleaner"
  4. Tap "Cancel Subscription"
⚠️ Important: Canceling will stop future charges, but you'll retain premium access until the end of your current billing period.

Refund Requests

All purchases are processed through the App Store or Play Store. To request a refund:

Photo Recovery & Deletion

30-Day Trash Period

When you mark photos for deletion, they're not immediately removed:

  • Photos go to the Trash folder
  • You have 30 days to change your mind
  • Restore any photo during this period
  • Photos automatically delete after 30 days

How to Recover Deleted Photos

  1. Go to the Review tab
  2. Select "Trash" at the top
  3. Find the photo you want to recover
  4. Long press and select "Move to Keep" or "Move to Maybe"
⚠️ Warning: Once photos are permanently deleted (after 30 days or manual deletion), they CANNOT be recovered. Always ensure you have backups of important photos!

Permanent Deletion

To permanently delete photos before the 30-day period:

  1. Go to Review → Trash
  2. Tap "Empty Trash" at the bottom
  3. Confirm the permanent deletion

Troubleshooting

App won't access my photos

Solution:

  1. Open your device Settings
  2. Find "Swipe Photo Cleaner" in the app list
  3. Tap "Photos" and select "All Photos"
  4. Restart the app
App crashes or freezes

Try these steps:

  1. Force close the app and restart
  2. Ensure you have the latest version from the App Store/Play Store
  3. Restart your device
  4. Check if you have sufficient storage space (at least 1GB free)
  5. If issues persist, contact support with your device model and OS version
Smart Clean not working or inaccurate

Notes:

  • AI detection requires iOS 17+ for blur detection
  • Duplicate detection may need sensitivity adjustment (Settings → Smart Detection)
  • Free tier limited to 100 photos - upgrade to Premium for unlimited
  • Always review AI suggestions before permanent deletion
My statistics are wrong or not updating

Solution:

  • Pull down on the Home screen to refresh statistics
  • Statistics update may take a few seconds after large batch operations
  • Ensure you've completed the onboarding process
Premium features not working after purchase

Try these steps:

  1. Close and reopen the app
  2. Go to Settings → Tap "Restore Purchases"
  3. Check your App Store/Play Store purchase history to confirm the transaction
  4. If still not working, contact support with your purchase receipt
Photos deleted from wrong album or by mistake

Recovery:

  • Check the Trash folder in Review tab (30-day recovery window)
  • If already permanently deleted, check your device's "Recently Deleted" album
  • Restore from iCloud/Google Photos backup if available
  • The app cannot recover photos after permanent deletion

Frequently Asked Questions

Are my photos uploaded to any server?

No! All photo processing happens locally on your device. Your photos never leave your phone. We cannot access, view, or store your photos on any server.

How accurate is the AI blur/duplicate detection?

Our AI is quite accurate, but not perfect. We recommend always reviewing AI suggestions before permanently deleting photos. You can adjust sensitivity in Settings to reduce false positives.

Can I use this on multiple devices?

Yes! Your subscription is linked to your Apple ID or Google account. Use "Restore Purchases" on new devices. However, local data (keep/trash decisions) is device-specific and doesn't sync between devices.

Will this delete my photos from iCloud or Google Photos?

If you have iCloud Photo Library or Google Photos backup enabled with "sync deletions" turned on, yes - deleted photos will also be removed from the cloud. Always check your cloud backup settings before mass deletions.

How much storage can I reclaim?

This varies greatly by user! The app shows estimated storage savings on the Home screen. On average, users reclaim 2-5GB by removing screenshots, duplicates, and blurry photos.

What's the difference between Keep and Maybe?
  • Keep: Photos you definitely want to preserve
  • Maybe: Photos you're unsure about - review later when you have more time

Both categories are safe - photos won't be deleted unless you explicitly move them to Trash.

Can I export my organized photos?

Currently, the app works directly with your device's photo library. Your keep/maybe/trash decisions are stored locally. You can manually create albums in your device's Photos app and move photos there.

Privacy & Security

Your Privacy Matters

  • All photo processing is done locally on your device
  • We never upload, access, or store your photos
  • Only anonymous analytics are collected (app usage, crashes)
  • No personal information is sold to third parties

For full details, read our Privacy Policy.

Tips & Best Practices

💡 Backup First: Before starting a major cleanup, ensure you have backups in iCloud, Google Photos, or another service.
💡 Start Small: Begin with one month or category (e.g., screenshots) to get comfortable with the interface.
💡 Review AI Suggestions: Always double-check AI-detected photos before permanently deleting them.
💡 Use Bookmarks: Save important photos you come across during cleanup - you can organize them later.
💡 Check Trash Regularly: Review your Trash folder periodically to ensure nothing important was marked by mistake.
💡 Adjust Sensitivity: Customize swipe sensitivity and duplicate detection thresholds to match your preferences.

Contact Support

Still need help? We're here for you!

Get in Touch

Email us with any questions, issues, or feedback:

support@vishwenlabs.com

Please include:

  • Your device model (e.g., iPhone 14, Samsung Galaxy S23)
  • Operating system version (e.g., iOS 17.2, Android 14)
  • App version (found in Settings)
  • Detailed description of the issue
  • Screenshots if applicable

Response Time: We typically respond within 24-48 hours

Useful Links

Swipe Photo Cleaner

Developed by vishwesh789

Version 1.0.0

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