Support
Push Up Counter
We're here to help you get the most out of AI Push Up Counter
Get in Touch
Have a question, feedback, or need help? We'd love to hear from you!
Email Ussupport@vishwenlabs.com
Frequently Asked Questions
How does the AI push-up counter work?
Our app uses advanced AI pose detection technology to track your body position through your device's camera. It counts your push-ups automatically by detecting the up and down movements of your body. All processing happens on your device - no video is ever uploaded.
Why isn't the app counting my push-ups correctly?
For best results: prop your phone against a wall or stable surface, position yourself 3-4 feet away, ensure your full body is visible in the frame, and make sure you have good lighting. The camera should be able to see your entire body from head to toe.
How do I restore my Pro subscription?
If you've previously purchased a Pro subscription, go to the paywall screen and tap "Restore Purchases" at the bottom. Make sure you're signed in with the same Apple ID you used for the original purchase.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings > [Your Name] > Subscriptions on your iPhone, find AI Push Up Counter, and tap Cancel Subscription. You'll continue to have Pro access until the end of your current billing period.
Is my workout data backed up?
Your workout data is stored locally on your device. You can export your data as a JSON file from the app settings. We recommend doing this periodically if you want to keep a backup of your progress.
How do I connect to Apple Health?
Go to the app settings and enable HealthKit integration. You'll be prompted to grant permission for the app to write workout data to Apple Health. Only calories burned are synced - we don't read any of your health data.
How do I delete my data?
You can delete all your personal data from the app settings. This will remove your profile, all workout history, achievements, and statistics. This action cannot be undone.
Tips for Best Results
- Use good lighting - avoid backlit situations
- Wear contrasting clothing against your background
- Keep your phone stable and at floor level
- Ensure your full body is visible in the frame
- Perform controlled movements for accurate form tracking
Response Time
We typically respond to support emails within 24-48 hours. When contacting us, please include:
- Your device model and iOS version
- A description of the issue you're experiencing
- Steps to reproduce the problem (if applicable)
- Any error messages you've seen